DO I BEGIN MY ORDER?
Hou Productions is a one person studio, and so Melissa's
time can book quickly, especially during January
so please ensure your order is placed early [it
is best to place your order at least three months
before your "in-hands" date]. Below, is
a basic flow to walk you through the ordering process
(in some instances it may vary). If you would like
to place an order for a custom creation / request,
kindly email Melissa first, as it may be easier
to just email you an invoice. Should you have any
questions, you are welcome to
Please include your phone number and the best time
to reach you Monday through Friday, from 10AM until
Payment for orders can be made by one of several
methods: (1) Google Checkout, (2) Amazon.com
Payments (uses your Amazon.com account to checkout),
(3) personal checks, or (4) teller checks.
order your item(s), click on the "add
to cart" button which will route
you to the shopping cart window.
The top of any Hana Hou Productions
web page features a "shopping
bag" link which you may click
on at any time to view the items in
your shopping bag.
you are routed to the shopping cart,
please make sure to indicate the number
of items you'd like to order, where
you have set up an account with our
store (if you do not already have
one prior to ordering with Hana Hou
Productions), and your payment has
been processed, if placing a custom
order, please fill out the Order
Form with your paper,
wording and font selections.
Alternatively, you may also fill out
Form at a later time
should you still need time to gather
all of your information. When
completing the form, kindly make sure
your wording is finalized.
If you are placing an invitation order
for a design currently offered, proofs
are ready within 24-48 hours of receiving
your payment and wording.
They are then eMailed to you as a
PDF file for review.
COURTSEY: If you
can not make a decision between two
accent fonts, Melissa will eMail you
the invitation proof
first for the decision making. Once
you decide on your font, the remaining
proofs will be worked on and generated
take the time to review each of your
proofs carefully!! Melissa
cannot stress enough the importance
of this step! Should you require any
changes after the FIRST set of proofs
are sent, Melissa will then work on
your SECOND set of proofs and re-send
them to you for approval. One set
of revisions is allowed FREE of charge.
Additional revisions will incur additional
fees based upon the time it takes
for creation and approval.
that in order to send your order to
press, Melissa will need your approval
via eMail. Upon approval of
your proofs, your order is sent off
to the print shop the following business
day and considered "in production".
At that time Melissa will inform you
of the estimated ship date once she
confers with the printer.
January through June allow 4-8 weeks.
(B) July through December allow 4-6
Processing times can be and often
are shorter than what is stated above,
but shorter times cannot be guaranteed.
Kindly plan in advance, as the PEAK
ordering time is January through June.
AFTER approval WILL incur additional
fees depending upon how far along
the job is at the print shop.>
You are responsible for
the full, actual shipping cost of
your order plus a $6 handling/packaging
fee. Once your order has been packaged
and weighed, you will receive a final
invoice. It would be greatly appreciated
if the bill is paid IMMEDIATELY so
your order can be mailed.
Orders are shipped via:
FedEx Ground®, ORUPS
You specify your preference. Insurance
is added based upon the dollar amount
you paid. A signature WILL BE REQUIRED,
so delivery to your place of work
is recommended, especially when using
FedEx or UPS Ground, as the shipping
rates are slightly cheaper for commercial
deliveries. 2nd Day or Overnight delivery
is possible as long as you wish or
need to pay for such a service.
If you or your company have an account
with either FedEx or UPS and you wish
to ship off that account, please provide
Melissa with your respective account
number and information.
NOTICE TO COPYCAT ARTISTS AND INDIVIDUALS: ALL DESIGNS, IDEAS,
AND CONTENTS ON THIS WEBSITE ARE THE PROPERTY OF HANA HOU PRODUCTIONS.
WRITTEN PERMISSION MUST BE OBTAINED FOR USING ANY IMAGES, DESIGNS,
TEXT, OR LIKENESS.
SPIN-OFF / KNOCK-OFF DESIGNS ARE NOT ALLOWED AND
WILL NOT BE TOLERATED! PLEASE BE HONEST.
LAYOUT DESIGN COPYRIGHT: THE HANA HOU PRODUCTIONS INVITATION DESIGNS,
LAYOUT, PHOTOGRAPHY, VERBAGE AND WEBSITE DESIGN ARE ALL COPYRIGHTED. MELISSA
HAS NOTICED SEVERAL COMPANIES COPYING AND USING ELEMENTS DIRECTLY FROM
SITE. A GREAT DEAL OF TIME AND ENERGY HAS GONE INTO THIS WEBSITE AND
THE INVITATION DESIGNS THEMSELVES
~ BE ORIGINAL ~ FIND YOUR OWN PATH!