If
you do not see an answer to your question here in the
Q & A section, please
Melissa for further information.
Q:
Where
was Hana Hou Productions founded?
A:
Honolulu,
Hawai'i.
Due to a move in 2002, Hana Hou Productions
is now located outside Chicago, Illinois.
Q:
What
does "Hana Hou" mean and how
is it pronounced??
A:
"Hana Hou" is a Hawaiian phrase
meaning "encore", so "Encore
Productions". It's pronounced Ha-na-Ho
(not "Ha-na-Who").
Q:
Do
you have a mortar-and-brick storefront
or a place where your designs can be
viewed??
A:
Currently,
no. Melissa would LOVE to eventually
have her own store one day! However,
samples
are available for purchase via this
website.
Q:
Do
you sell wholesale to store fronts /
businesses??
A:
SOON!
Melissa is planning to have select note
cards and thank you cards, and possibly
blank invitations available for wholesale
in mid-2013. The minimum order will
be $275. If you wish to receive information
about this service and when it is available,
please send an
to be placed on the mailing list.
Q:
Do
you offer inner envelopes??
A:
Yes,
but only for select designs.
Please review the details for each design
closely. If you really desire inner
envelopes, please
Melissa. She may be able to change the
size of the invitation design you are
interested in ordering, so that you
may use the inner and outer envelope
sizes she has in stock. Otherwise belly
wrap bands are a great way to add a
guests names to the invite, as are tags
(for 3D boxed invites).
Q:
Do
you offer guest addressing services
for envelopes?
A:
Yes,
but only for clients who order their
invitations from Hana Hou Productions.
For a fee of $1.75 per main outer envelope,
Melissa will Modern Guest Address (ink
jet print) your guests names and address
(up to five lines) in the font which
coordinates with your invitation wording.
If you also order inner envelopes, the
cost is $1.75 per envelope for up to
three lines of text. The fee reflects
the time it takes Melissa to layout,
format, and then print your guest addresses.
It also includes the cost of the ink.
Q:
Why
are PRESS PRINTED invitations so expensive??
A:
Many
individuals new to the invitation world
are surprised by the high end cost of
printed items. What they do not realize
is that when invitation pieces are printed
by a printing press (rather than a high
quality inkjet or laser jet printer),
there are often medium to high costs
involved for operating the press. A
negative (like a photo negative) needs
to be made of your text, and then from
the negative, a printing plate which
is used on the press. You're also paying
for the cost to operate the press, to
create a custom colored ink (for certain
orders), as well as, the cost to "wash
down" the press (from the colored
ink) when through printing. Everything
adds up - and thus the cost. Then factor
paper and envelope costs and the invite
designers time and use of their design.
Q:
Can
my invites be printed in more than one
color?
A:
Certainly.
But each additional color adds additional
costs, as with letterpress only one
color can be printed at a time.
Q:
Do
you only print via letterpress?
A:
NO.
Melissa can use offset, digital offset,
embossing and/or foiling, as well as
thermography printing methods in addition
to letterpress.
Q:
How
can I tell what type of printing is
done for an invite or design Hana Hou
Productions offers?
A:
Melissa
specifies on each design page how the
design/text is printed, so you always
know what you're paying for. Some companies
offer "printed" invitations,
but do not specify how they are "printed".
Be sure to enquire what "printed"
means - inkjet, laserjet, letterpress,
thermograph, offset, etc. Inkjet printing
is the least expensive method, so be
sure to compare the price to the type
of printing to determine what you're
really paying for in the long run.
Q:
Are
shipping and handling charges included
in the invitation pricing?
A:
No,
unless otherwise stated.
Q:
Who
pays for the shipping of the product(s)?
A:
You
are responsible for the full, actual
shipping charges plus a $6 handling
fee, unless otherwise stated. You are
invoiced via once your order has been
packaged and weighed for the shipping
costs. It would be greatly appreciated
if you would pay this invoice ASAP.
Q:
How
are orders shipped?
A:
Orders
are shipped via UPS or FedEx Ground,
USPS Priority Mail (with Delivery Confirmation)
or USPS Express Mail, depending upon
how soon the client desires their order
and what the order contains. If you'd
prefer 2 Day Fed Ex, or have a Fed Ex
or UPS account you'd like to use, please
let Melissa know.
Q:
Are
shipped orders insured?
A:
YES
and NO.
Boutique orders for in-stock items are
NOT insured. Packages containing actual
coustom created invitation orders WILL
BE insured based upon the paid dollar
amount. Melissa includes this in the
shipping fee.
Q:
Who
ships orders?
A:
All
orders will be shipped by Melissa from
her studio in Illinois.
Q:
Is
a signature required?
A:
YES
AND NO.
NO for sample and boutique
orders, YES if you
have a signature "on file"
and the package is left, Hana Hou Productions
is not responsible for theft or damage
of the package. It is recommended that
you ship to your place of work so that
someone will be able to sign for the
package - call it peace of mind!
Q:
Can you print Japanese or foreign
language characters/text?
A:
Yes.
Melissa has printed Japanese, Portuguese,
and Spanish, to name a few. However,
in some instances you must provide the
text/artwork (esp. for Japanese/Chinese
lettering). Melissa will need for you
to email a high resolution EPS file
that is formatted to fit the invitation
design you select. The actual useable
text space varies based upon the design
you choose, so please eMail
Melissa for further information regarding
the design for which you're interested.
A
NOTICE TO COPYCAT ARTISTS AND INDIVIDUALS: ALL DESIGNS, IDEAS,
AND CONTENTS ON THIS WEBSITE ARE THE PROPERTY OF HANA HOU PRODUCTIONS.
WRITTEN PERMISSION MUST BE OBTAINED FOR USING ANY IMAGES, DESIGNS,
TEXT, OR LIKENESS.
SPIN-OFF / KNOCK-OFF DESIGNS ARE NOT ALLOWED AND
WILL NOT BE TOLERATED! PLEASE BE HONEST.
WEBSITE
LAYOUT DESIGN COPYRIGHT: THE HANA HOU PRODUCTIONS INVITATION DESIGNS,
LAYOUT, PHOTOGRAPHY, VERBAGE AND WEBSITE DESIGN ARE ALL COPYRIGHTED. MELISSA
HAS NOTICED SEVERAL COMPANIES COPYING AND USING ELEMENTS DIRECTLY FROM
THIS
SITE. A GREAT DEAL OF TIME AND ENERGY HAS GONE INTO THIS WEBSITE AND
THE INVITATION DESIGNS THEMSELVES
~ BE ORIGINAL ~ FIND YOUR OWN PATH!
